Thursday, September 25, 2014

Infinite Group, Inc. (IMCI) Highly Certified IT Pros & a Comprehensive Unified Communications Approach Ideal for Hack-Heavy New Retail Reality

In the wake of yet another high-profile hacking incident with a major U.S. retailer, this time a breach at Home Depot compromising some 56M cards, with malware having been injected into its open payment processing system (since April, confirmed by the company itself) and just sitting there waiting to prey on customers, there is sharply renewed interest in the subject of outsourcing IT and unified communications to competent specialist firms who truly understand the rapidly evolving digital security landscape. This is the latest in a series of recent attacks that DHS and the Secret Service have quantified as having affected as many as 1k retailers or more. One of the most notable examples is last year’s Target (NYSE:TGT) breach, whose official $61M loss is peanuts compared to the estimated $1B to $2B aggregate total cost estimates calculated by the company’s executives when all external factors are considered, including impact to brand identity with returning and new customers.

With the potential impact of the Home Depot (NYSE:HD) breach now looking like it extends to all 2.2k stores (400 more than Target) and all indicators thus far pointing back to Home Depot, the company is scrambling to handle the digital forensics and cope with overall impact to daily operations. Home Depot has even tapped top cybersecurity firms Symantec and FishNet Security to do costly curing of their network ills, which could’ve likely been prevented altogether with a more comprehensive approach to their digital security envelope. Not to mention having prevented the “materially adverse effect on Home Depot’s financial results in Q4 and/or future periods,” foreseen by the company and stated in a press release.

The Home Depot brand perception has already taken a big hit since the story broke. With the YouGov BrandIndex rating off by 75%, the case serves as just the latest in a long line of canary-in-the-coal-mine hack attacks, even occurring against seemingly sophisticated operations you wouldn’t expect to be vulnerable. Take the JPMorgan Chase (NYSE:JPM) security breach late last month, which may have also included five other financial institutions (the source of which is still unclear) and you being to realize how serious the problem truly is. JPM has one of the largest and most sophisticated detection and security cordons in the world today, yet hackers were able to get their foot literally right in the front door, exploiting an overlooked vulnerability in one of the bank’s own sites, leading to a deluge of malicious code throughout the network of what is the largest bank in the entire U.S.

The iron is hot for companies specializing in comprehensive IT solutions to strike and one of the smaller players in the space today, Infinite Group, Inc. (OTCM:IMCI), is a play worth evaluating thoroughly, given their solid track record providing full-spectrum IT services to heavy-hitters like Hewlett Packard, Pepsi, and PricewaterhouseCoopers. Additionally, the company’s VMware® virtualization implementations have been used by NASA and the USAF, as well as the Army, Navy, and Marines. Home Depot, which already makes use of such VMware solutions, perhaps should’ve sent more business IMCI’s way top begin with and they wouldn’t be dealing with such expensive/unwieldy damage control.

Piecemeal approaches to the IT landscape can be difficult to maintain and this is where company’s like IMCI will thrive in coming years, as the security vulnerabilities at even major corporations becoming increasingly apparent and more clearly linked to a lack of bringing in true specialists to handle the entire package. This phenomenon is widespread though, given the natural progression of IT over the last decade and the relatively piecemeal solutions employed by even some of the largest corporations. IMCI prides itself on being able to handle the IT problem in a soup-to-nuts fashion, providing robust solutions that are appropriate for commercial enterprises of all sizes, as well as much more stringent government agencies. IMCI is a trusted small-business GSA (General Services Administration, independent U.S. government agency which helps manage the basic functions of other agencies) IT service and support supplier that handles on-site support in places like D.C., as well as at forward military locations.

With a tightly-knit team of highly certified IT pros (including ISO 9001, Cisco, IBM, Linux, Microsoft and many others), IMCI is able to take a given unified communication services roll out from planning and design, through project management and the eventual system installations, as well as service/support.

For more information on Infinite Group, visit: www.IGIus.com

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