The IT
industry has been shifting more and more from raw CAPEX (capital expenditures)
towards scalable operations spending (OPEX) over the last few years, as growing
demand from all sizes of enterprise customers for high-speed/anywhere data
access combines with the ongoing emergence of cloud computing architectures.
Global IT spending is forecast (Gartner’s Q3 2014 reportage) this year as
growing 2.6% (or 3.2% if exchange rates are flattened) to around $3.8T, with
13.16% growth forecast over the next four years, as IT spending hits roughly
$4.3T. The global IT services market is also forecast as tracking the broader
industry metrics nicely, with around 3.8% concurrent growth in U.S. dollars and
estimates that the overall IT services market will climb some 13.75% by 2018,
up to $1.1T from the $967B estimated this year.
Last
year’s Gartner data on the IT outsourcing (ITO) market in particular placed the
overall market size at around $288B, up 2.8% year over year, further
illustrating the CAPEX to OPEX shift and underscoring demand emanating from the
growing security risk of allowing critical IT infrastructure to be managed by
in-house amateurs. This composite demand curve has led to major success for
companies like Cognizant (NASDAQ:CTSH), as well as Information Services Group
(NASDAQ:III), which has seen particularly solid traction in the Asia Pacific
region.
Demand
remains high for scalable IT chain solutions moving forward, with SMEs (small
to medium enterprises) continuing to be a ripe target for ITO providers, as
this class of operation typically lacks the in-house muscle to successfully
navigate the increasingly complex IT landscape. The recent Home Depot (NYSE:HD)
hack, which has put nearly 56M cards at risk, occurred after months of security
warnings by contractors were ignored by in-house IT managers, illustrating how
even large enterprises are seriously vulnerable. The Home Depot hack comes fast
on the heels of two smaller hacks at the company last year that should’ve sent
up red flags, as well as more widespread hacks at other retailers and even at
one of the most IT-secured operations in the U.S., the nation’s biggest bank,
JPMorgan (NYSE:JPM).
For a
retailer like Home Depot, with over 2.2k stores in North America and roughly
$79B a year in revenues, an incident like this, which far surpasses last year’s
40M plus card breach at Target (NYSE:TGT), drives home how vulnerable in-house
IT solution sets can be (even for large enterprises) and how important letting
competent ITOs handle the job of IT infrastructure evolution has become. As
businesses become more and more dependent on their IT infrastructure to conduct
day to day operations, managers continue to turn to providers who can offer
both logistical and cost efficiency improvements, as well as ensure that
circumspect security protocols/best practices, backed by up-to-date and
best-in-class technologies, are utilized. The same concerns facing large
enterprises and SMEs exist for federal, state and local government agencies as
well, where the logistical advantages of migrating IT infrastructures to
virtualization solutions and SaaS-backed options (software as a service) are
strikingly noticeable.
One of the
leading specialists in the ITO field today, with a focus on big commercial
enterprises, SMEs and government agencies, Infinite Group (OTCQB:IMCI), already
has a strong reputation for comprehensive, scalable solutions. Doing everything
from project management and process virtualization via cloud, to third party
data storage solutions and data backup/disaster recovery, IMCI has come to be
known as top provider of managed services, who can be trusted with complex
sever management and support tasks like remote monitoring/remote desktop, as
well as remediation. Infinite Group even offers services like help desk and
call center support.
Advanced
solutions like the hybrid, scalable cloud hosting and server/desktop
virtualization provided by IMCI offer SMEs in particular a unified
communications alternative that not only improves overall operational
performance, but addresses the need to support rapidly proliferating mobile
platforms, which have become crucial to many businesses. A firm dedication to
customer service and the ability to rapidly up-staff to handle prevailing
customer demands, is another reason IMCI has seen public and private sector
operators alike beat a path to their door, not to mention their steadfast
commitment to providing cutting-edge information security options.
In the
hectic world of modern IT, SMEs especially require the kind of total-package
scalable solutions a company like Infinite Group can provide and their
tight-knit team of over eighty IT specialists, backed by an ISO 9000-compliant
quality management system, goes a long ways towards making sure each individual
client has a tailored solution that is right for their organization.
For more
information on Infinite Group, visit: www.igius.com
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