In the Accenture Personalization Survey, it shows that most
consumers would prefer a personalized retail experience. Also, from a
Conversion Rate Optimization Report published in partnership between Redeye and
EConsultancy, it says that 63 percent of businesses are personalizing their
marketing activity for their customers. Lastly, 73 percent of online shoppers
prefer to do business with brands that use customer information to make their
shopping experience more personal, according to Digital Trends.
These are just some of the current e-commerce statistics
that have seen a rise since 2014. Dave Richards from Accenture Consulting had
this to say on the matter: “Personalization can be a powerful method for
retailers to differentiate from competitors, increase basket size and build
customer loyalty.” This growing trend that allows consumers to self-identify or
use their social media platforms to log in to sites allows companies to collect
personal information from their customers. They can then use this to customize
each individual shopping experience both online and in-store. Although this marketing
method has grown significantly in the past two years, statistics show that 38
percent of marketers still do not use personalization in their marketing.
This could be due to the fact that, despite most people
preferring a personalized online shopping experience, many consumers are
limited as to how much personal information they are willing to give to
retailers, at least according to Accenture. Dave Richards followed his previous
statement with: “To effectively implement personalization across all channels,
retailers would benefit from understanding customers at a broad level as well
as individually – determining where personalization strategies can best drive
business results, and giving key subsets of customers the choice on how they
wish to participate.”
But personalizing consumer experiences does not stop at
retail stores for clothes, food, equipment, and other material products.
Moxian, Inc. (OTCQB: MOXC) provides social marketing in order for organizations
to continue to advertise and grow their businesses through social media. The
company has two products: Moxian+ User and Moxian+ Business. These products and
services help merchants personalize and target campaigns while enhancing the
relationship between them and their users. This is done through the Moxian
database, where consumer behavior is compiled.
The Moxian+ User app is designed for users to collect
loyalty points from merchants. The app uses geo-location to tailor consumer
searches to where they are at a specific time. In addition to the geo-location
feature, users are able to set up personalized social media networks, allowing
them to interact with friends, join groups and topics, and share and chat with
a variety of social circles.
For more information, visit the company’s website at
www.Moxian.com
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