Epazz is an enterprise-wide software company that specializes in providing customized Web applications to Fortune 500 companies, higher education institutions, and the public sector. One of its core product series, the Epazz Boxes OS applications, are designed to maximize communication and functionality for organizational stakeholders, provide one-stop content access, and enable its clients to engage in secure, Internet-enabled integration to administrative operating systems. The applications also offer users flexibility: application users’ organizational communications can be immediately enhanced or their administrative utility augmented regardless of whether they are on legacy platforms or recent ERP implementations (e.g., SAP, JD Edwards, Oracle, Peoplesoft, Datatel, SCT Banner, or BaaN).
For companies that are in industries with evolving demands, the applications offer multiple cloud-based software options that would otherwise have to be individually purchased and gathered together for the same software end-package. They also provide intuitive, easy-to-navigate Web-based dashboard formats for each stakeholder group for easy operation. These benefits, along with those it offers stakeholders in industries with increasing needs for seamless communication, position Epazz for strong market potential. Examples of how these benefits benefit enterprises in three of these industries are discussed below.
Financial Services
Recent forecasts put global financial services IT spending at $430 billion in 2014. Excluding the expected spending contributions of insurance companies, that amount is projected to top $330 billion.
Among other IT initiatives, experts say that financial services industries will be exploring solutions for increasing their operational efficiency and enhancing their infrastructures. Many of those initiatives may be aimed at delivering to investors a more customized, hands-on experience for money management.
With their fast-paced environments and heavy focus on solid customer service operations, financial services enterprises will be pressed to find solutions that enable easy, company-wide communications. Using Epazz BoxesOS, financial services firms can instantly contact large numbers of potential and existing clients with the application’s e-mail broadcast feature, online bulletin boards, or personalized extranet site. Firm departments or divisions are empowered to create and maintain websites with ease that cater to specific investor interests, new products, or investment programs. BoxesOS also offers full document control and management and secure protection measures to ensure stored content is protected.
Healthcare
With an increasing number of Baby Boomers reaching retirement age and experiencing more health problems as a result of advanced age, medical service providers will be challenged to embrace new communications technologies to help them deal with their increasing patient loads. According to some estimates, since 2010 daily 10,000 additional Baby Boomers have been reaching 65 years of age. That is a projection that is expected to persist for over another 15 years. With most global healthcare IT spending currently being in North America, the changing dynamics of North American healthcare and healthcare providers’ responses to them are sure to have a pronounced effect on global healthcare IT spending at large.
Indeed, recent industry reports say global healthcare IT spending is expected to reach $56.7 billion by 2017. As expected, most of that increased spending share will be in North America, as a result of changing dynamics in Canadian and American healthcare. To deal with such dynamics, the Epazz BoxOS offers multiple communications solutions that make healthcare providers’ communications more seamless and integrated.
For one, BoxOS enables safe storage of patient medical records and insurance information in one secured program that can accessed from any location on the globe. It incorporates cutting-edge high-security encryption protocols to ensure the safety of all stored data. Other application features that allow for more seamless communication between healthcare practitioners and facilities include full document management as well as extranets accessibility, facility-wide event calendars, and online communities.
Insurance
As the insurance industry continues to grow, so will its dependency on IT services and products for its growing demands. Industry reports note that insurance company CIOs are beginning to prioritize technology solutions that enable greater customer acquisition or enhance their operational effectiveness. Globally, insurance IT spending is projected to increase from $100-157 billion by 2014.
BoxesOs enables insurance companies to deal with the growing complexity of insuring millions nationally or globally via an easily accessible, comprehensive interface for customer relationship and data management. The application also functions as an instantaneous communication solution on a range of stationary and mobile devices, ensuring that projects are completed on time and within budget.
For full insurer needs coverage, BoxesOs also offers full document management, per-department website creation and management options, online polling capabilities, extranets, and online collaboration communities and special groups.
For more information, visit www.epazz.com
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