Tivus, the revolutionary technology provider of a complete hotel entertainment platform utilizing high-definition (HD) Internet-protocol (IP) TV and cable programming, as well as hot new interactive content like gaming and other goods/services, recently announced going live in 1,200 of the 1408-room downtown Philadelphia hotel property operated by Host Hotels and Resorts. This announcement also marks the final phase of the Company’s inaugural installation of the TiVUS HD IPTV™ system, which is expected to wrap up sometime this month.
President and CEO of TIVU, Shiva Prakash, noted that the Company was on time and on schedule to finish the installation, reflecting warmly on the rave reviews already coming in from both hotel staff and customers alike. Prakash pointed to the hundreds of rooms already in operation since earlier this year, citing hard empirical customer satisfaction data that shows significantly above-average satisfaction compared to the same interval last year, before the systems.
Not only has the TIVU system been embraced by customers and staff, overall technical issues are also down, well below average, with an impressive 86% resolution rate showing mere user error. This is an extremely attractive feature for hotel goers and for the hotel operator alike, the patrons love the features, ease of use and rich content, while the operators are able to reduce costs and complications.
This deal follows fast on the heels of the announcement earlier this year in March between TIVU and Host Hotels for the roll out of HD IPTV systems across Host properties, an incredibly sweet deal for TIVU, as Host is a firmly established Fortune 500 company with bedrock infrastructure in the hotel sector. In fact, Host is the largest lodging REIT (real estate investment trust) and one of the largest luxury/upper-scale hotel owners around.
Prakash pointed towards the upcoming announcements of the completion of the installation in Philadelphia and the commencement of the next planned installation in Omaha, delighted that TIVU is continuing to show aggressive growth vectors in the Company’s targeted market.
For more information on Tivus, Inc., please visit: www.tivus.com
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