Without a good idea of what customers want, and what they don’t want, no business is sound. Even with new and untried product concepts, an accurate sense of what people will embrace is the line between success and failure. Surprisingly, a large segment of the hospitality industry continues to frustrate its best customers by largely ignoring their growing technical proficiency and expectations.
For example, people who routinely use their big screen home television units as computer monitors or for games are often out of luck when they travel, since there is frequently no plug panel for connectivity to hotel sets. Their visit, whether for business or pleasure, is recorded as a negative, because their high-priced hotel can’t even match the routine comforts of their own home.
Tivus, an entertainment technology provider for the hospitality industry, considers such functionality as a minimum, and includes a plug panel as a standard element with its TiVUS Solution, allowing guests to easily connect electronic devices to the TiVUS e-SmarTV. The TiVUS Solution is a comprehensive and highly advanced entertainment offering for the hospitality industry, allowing hotels and resorts to make the most of IPTV/HDTV technologies.
The system combines ultra-modern flat screen televisions with sophisticated onsite hardware and software, to give guests a superior and flexible hotel entertainment experience. For instance, TiVUS HD IPTV services do not levy additional fees to opt-out of any programming, including VOD adult content. Guest security is maximized, while hotel liability risks are minimized, through the use of the proprietary TiVUS Network Operations Center, which lets Tivus monitor, protect, and track each customer transaction. In addition, targeted advertising options can become a revenue source, and the TiVUS Advertiser Revenue Sharing Program makes implementing the entire system easily affordable.
Services include, but are not limited to:
• Free-to-guest programming
• Video-On-Demand, with first run movies
• Video games on demand
• News applications
• Social media applications
• Internet browser
• Customizable interface
For more information, visit the company’s websites at www.Tivus.com and www.TivusConnect.com
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